What is Managed IT?

System Source becomes responsible for maintaining and operating your IT infrastructure

System Source performs your IT operations
- at a fixed price
- with a service level agreement
- potentially supplementing existing staff

 

Menu of Services

Let Us Manage IT —We become your internal IT department. State of the art technology tools are deployed providing proactive and reactive support

Let Us Manage Servers —Addresses backup, bandwidth and network maintenance, support and monitoring

Let Us Manage Clients —Provides help desk, administration, security updates and client management

Let Us Manage Printers —Provides toner and/or maintenance by proactively monitoring your printer environment.

Let Us Manage Hosted Servers (Virtual/Physical) —We become your datacenter by addressing server, backup, bandwidth, maintenance, support and monitoring

Let Us Maintain Hosted Servers (Virtual/Physical) —We supplement your IT team by maintaining your server infrastructure in our datacenter

Let Us Host Servers (Virtual/Physical) —Customer managed, dedicated server hosting

Let Us Monitor IT —Watches the health and performance of computers, software and network infrastructure

 

System Source Benefits

• 50 trained, full-time knowledgeable technicians and engineers carry certifications from Microsoft, HP, Cisco, Red Hat, Citrix, Novell, Lefthand, VMware, Symantec, Raritan, Kaseya and others
  • Manufacturer certified service technicians average 9 years of industry experience, and enterprise consultants 11 years
  • All staff is thoroughly interviewed and tested with background checks
• Company is locally owned
• 28 years in business
• Awarded the Performance Excellence Award by HP for Premier Service and Support Satisfaction for the last 4 years
• System Source has been ranked #1 or #2 largest e-business provider, network integrator and Audio-Visual integrator by the Baltimore Business Journal for the last 4 years
• Original owners, Maury Weinstein and Bob Roswell, still operate the business