Managed Services What is managed IT? System Source becomes responsible for maintaining and operating your IT infrastructure: • at a fixed price • with a service level agreement • potentially supplementing existing staff "Our staff appreciates having direct access to extremely competent help. We no longer have to service computer/user problems ourselves and experience a cost reduction as well." Dr. Yvette Colon, Director of Education & Internet Services American Pain Foundation
Menu of Services Let Us Manage IT – We become your internal IT department. State of the art technology tools are deployed providing proactive and reactive support. Let Us Manage Servers – Addresses backup, bandwidth and network maintenance, support and monitoring. Let Us Manage Clients – Provides help desk, administration, security updates and client management. Let Us Manage Printers – Provides toner and optional maintenance by proactively monitoring your printers. Let Us Monitor IT – Watches the health and performance of computers, software and network infrastructure. Professional Affordable IT – Pre-scheduled, recurring visits from your assigned system engineer to help manage & maintain your IT systems. Flexible program, designed to meet the needs of your IT environment.		System Source Benefits Knowledgeable Staff – dozens of trained, full-time technicians and engineers carry certifications from Microsoft, HP, Cisco, Red Hat, Citrix, Novell, Lefthand, VMware, Symantec, Raritan, Kaseya and others. Experienced Team – Manufacturer certified service technicians average 9 years of industry experience, and enterprise consultants 18 years. Quality Assurance – All staff is thoroughly interviewed including testing and background checks. In Businessi since 1981 – Company is locally owned and operated by original owners, Maury Weinstein and Bob Roswell. Recognized by Partners – Awarded the Performance Excellence Award by HP for Premier Service and Support Satisfaction for the last 4 years. Local Accolades – System Source has been ranked #1 or #2 largest e-business provider, network integrator and Audio-Visual integrator by the Baltimore Business Journal for the last 4 years.
Hosted Server Options Let Us Manage Hosted Servers (Virtual/Physical) – We become your data center by addressing backup, bandwidth, maintenance, support and monitoring. Let Us Maintain Hosted Servers (Virtual/Physical) – We supplement your IT team by maintaining your server infrastructure in our data center. Let Us Host Servers (Virtual/Physical) – Customer managed, dedicated server hosting. Click here for a PDF with this information