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Managed IT
Services
What is managed IT? System Source becomes responsible for your IT support:
     • at a fixed price
     • with a service level agreement
     • potentially supplementing existing staff
"System Source provides quick turn IT support that has never let us down. We have only positive responses from our employees which is not easy in the IT world. Our productivity and ability to fix issues quickly has dramatically improved! We could not have asked for a better service and business partner."

Matthew Morch, Vice President
Douron

Menu of Services
Let Us Manage IT – We become your internal IT department. State of the art technology tools are deployed providing proactive and reactive IT services for on premises and cloud resources.

Let Us Manage Servers – Addresses backup, bandwidth, network maintenance, support, optimization and monitoring for on premises, cloud or hybrid environments.

Let Us Manage Clients – Provides help desk, administration, security updates and client management.

Let Us Manage Mobile Devices – Addresses BYOD initiatives using cloud based management.

Let Us Manage Printers – Provides toner and/or maintenance by proactively monitoring your printers.

Let Us Manage Office 365 Portal – Provides administration and support for Office 365 functionality.

Let Us Manage Client Patch – Manages Microsoft patches/updates and freeware utility updates/upgrades for client workstations.
System Source Benefits
Flexible Solutions – On premises, private or public cloud and hybrid configurations to meet any requirements.

Knowledgeable Staff – 30 trained, full-time technicians and engineers carry certifications from AWS, Microsoft, HP, Cisco, Dell, Citrix, VMware, Symantec, Nimble, Kaseya, Veeam and others.

Ranked in the top 1% of partners in the Mid-Atlantic region by Microsoft.

Experienced Team – Manufacturer certified engineers average 17 years of industry experience and enterprise consultants 22 years.

Quality Assurance – All staff is thoroughly interviewed including testing and background checks.

35 Years in Business – Company is locally owned and operated by original owners, Maury Weinstein and Bob Roswell.

Local Accolades – System Source has been named a "Top Workplace In Baltimore" for four years running by The Baltimore Sun.

State of Maryland Contracts – Maryland Educational Enterprise Consortium (MEEC) contract holder for Help Desk Services and Hardware Sales.
Managed IT Services Options


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