Course Overview
TOPThis course focuses on the effective and responsible use of ChatGPT as a professional tool for research, problem-solving, and workflow support. Students will learn how to select the appropriate ChatGPT mode basic prompting, Research mode, or Agent-based workflows based on task complexity, accuracy requirements, and desired outcomes.
Emphasis is placed on writing clear control prompts, managing AI behavior and memory, and maintaining human oversight throughout AI-assisted processes. Students will practice using Research mode to gather and evaluate information with citations, and will design and refine Agents and custom GPTs for defined use cases.
Scheduled Classes
TOPWhat You'll Learn
TOPIn this course, you will use ChatGPT to:
- Decide which AI mode (basic prompt, research, or agent) is appropriate for a task.
- Use Research mode to gather, synthesize, and cite information.
- Design and deploy Agents to perform multi-step tasks.
- Create control prompts that guide tone, behavior, and memory.
- Collaborate with others using AI-supported workflows.
- Build and test custom GPTs for specific use cases.
Outline
TOPLesson 1: Understanding ChatGPT Modes and Capabilities
Topic A: The Different Ways ChatGPT Can Work for You
- Basic prompting
- Research mode
- Agent mode
- Custom GPTs
Topic B: When to Use Basic Prompts vs. Research vs. Agents
- Task complexity vs. tool choice
- One-off tasks vs. multi-step workflows
- Accuracy needs vs. speed
- Human-in-the-loop decision making
Lesson 2: Writing Strong Control Prompts
Topic A: What Control Prompts Are (and Are Not)
- System-style instructions
- Behavioral constraints
- Tone, role, and output formatting
Topic B: Using Control Prompts to Guide Memory and Behavior
- Persistent expectations
- “From now on…” instructions
- What should not be stored in memory
- Risks of vague control prompts
Lesson 3: Using Research Mode Effectively
Topic A: Asking Better Research Questions
- Narrowing scope
- Defining sources and credibility needs
- Avoiding overly broad prompts
Topic B: Evaluating and Using Research Results
- Reviewing citations
- Identifying gaps or weak sources
- Turning research into usable content
Lesson 4: Introduction to Agents
Topic A: What Agents Are and How They Differ from Prompts
- Autonomy vs. instruction
- Multi-step execution
- Task delegation
Topic B: Designing Agent Tasks
- Defining goals clearly
- Breaking work into stages
- Setting success criteria
Lesson 5: Managing and Refining Agent Output
Topic A: Human Oversight and Agent Guardrails
- Monitoring progress
- Stopping or redirecting agents
- Avoiding runaway tasks
Topic B: Iterating on Agent Instructions
- Improving results through feedback
- Adjusting scope and limits
- Learning from failed agent runs
Lesson 6: Collaborative Workflows with AI
Topic A: Using ChatGPT in Group Projects
- Shared prompts and frameworks
- Role-based collaboration
- Avoiding duplicated work
Topic B: AI as a Team Member (Not a Replacement)
- Brainstorming together
- Dividing responsibilities
- Reviewing and integrating AI output
Lesson 7: Building Custom GPTs
Topic A: Defining the Purpose of a GPT
- Single-task vs. multi-task GPTs
- Audience-specific GPTs
- Internal vs. external use
Topic B: Configuring GPT Instructions and Behavior
- Writing effective GPT instructions
- Defining boundaries
- Testing for consistency
Lesson 8: Testing, Refining, and Deploying GPTs
Topic A: Evaluating GPT Performance
- Accuracy
- Consistency
- Usability
Topic B: Improving GPTs Over Time
- Updating instructions
- Handling edge cases
- Knowing when not to use a GPT
Lesson 9: Ethical, Practical, and Instructional Considerations
Topic A: Transparency and Disclosure
- When to tell users AI was used
- Classroom and workplace expectations
Topic B: Responsible AI Use
- Over-automation risks
- Bias and misinformation
- Maintaining human judgment
Collaborative AI System Project
Students work in teams to:
- Define a real-world problem
- Decide when to use:
- Basic prompts
- Research mode
- Agents
- Custom GPTs
- Build and document:
- Control prompts
- One agent workflow
- One custom GPT
Prerequisites
TOPWho Should Attend
TOPKnowledge workers and professionals who already use ChatGPT at a basic level and need to move toward structured, accountable, and repeatable AI use.
More specifically, this course is best suited for:
Educators and instructional designers integrating AI into teaching, curriculum development, and learning workflows
Business professionals and managers responsible for research, documentation, analysis, and decision support
Government and nonprofit staff who must balance efficiency with transparency, accuracy, and oversight
Consultants, trainers, and analysts who need consistent, explainable AI-supported outputs rather than ad hoc results
This is not an introductory “what is AI?” course, and it’s not aimed at developers or data scientists. The assumed baseline is familiarity with ChatGPT for simple prompting. The value of the training lies in helping participants make informed decisions about when and how to use different AI capabilities, justify those choices, and apply them responsibly in professional settings.