your one source for IT & AV

About Us | Careers | Contact Us | Locations  
Training Presentation Systems Services & Consulting Cloud Services Purchase Client Center Computer Museum
Arrow Course Schedule | Classroom Rentals | Student Information | Free Seminars | Client Feedback | Partners | Survey | Standby Discounts

CompTIA A+ Certification Training

SS Course: 2001176

Course Overview

This course provides the basic knowledge needed to install, configure, and support computer hardware and operating systems.                                                                  

Scheduled Classes

12/12/22 - PHV - Virtual-Instructor Led - Virtual-Instructor Led (click to enroll)

What You'll Learn

  • Assembling components based on customer requirements
  • Installing, configuring and maintaining devices, PCs, and software for end users
  • Understanding the basics of networking and security/forensics
  • Properly and safely diagnosing, resolving, and documenting common hardware and software issues
  • Applying troubleshooting skills
  • Providing appropriate customer support
  • Understanding the basics of virtualization, desktop imaging, and deployment


Viewing outline for:

Chapter 1: Troubleshooting 

Module A: Troubleshooting theory

Module B: Safety

Module C: Professionalism

Chapter 2: Motherboards and CPUs 

Module A: Motherboards

Module B: CPUs

Chapter 3: Computer power supplies 

Module A: Power supply connectors

Module B: Power supply installation

Module C: Power supply troubleshooting

Chapter 4: Memory 

Module A: Read-only memory

Module B: Random access memory

Chapter 5: Computer expansion 

Module A: Expansion interfaces

Module B: Expansion card installation

Module C: Connectors and cables

Chapter 6: Physical storage 

Module A: Disk drives

Module B: RAID storage

Module C: Optical drives

Module D: Other storage methods

Chapter 7: Input-output devices 

Module A: Input devices

Module B: Output devices

Module C: Dual input-output devices

Chapter 8: Display Devices 

Module A: Display technologies

Module B: Display management

Chapter 9: Operating systems 

Module A: Windows versions and features

Module B: Non-Windows operating systems

Module C: Operating system installation and upgrades

Module D: Applications and scripting

Chapter 10: Windows management 

Module A: Operating system features and tools

Module B: Control Panel utilities

Module C: Command-line tools

Module D: Operating system troubleshooting

Chapter 11: Network basics 

Module A: Classifying networks

Module B: Network devices

Module C: Internet connections

Chapter 12: Network cables and connectors 

Module A: Twisted-pair connections

Module B: Coaxial connections

Module C: Optical media

Chapter 13: Network protocols 

Module A: TCP/IP settings

Module B: Transport protocols

Module C: Application protocols

Chapter 14: Wireless networking 

Module A: Wireless technology

Module B: Wi-Fi standards

Chapter 15: Windows networking 

Module A: Network shares

Module B: Network connections

Module C: Connection troubleshooting

Chapter 16: Virtualization and cloud computing 

Module A: Virtualization

Module B: Cloud computing

Chapter 17: Mobile devices 

Module A: Mobile device types

Module B: Mobile device configuration

Module C: Mobile device troubleshooting

Chapter 18: Security principles 

Module A: Threats and vulnerabilities

Module B: Security controls

Chapter 19: Security technologies 

Module A: Operating system security

Module B: Security hardware and software

Chapter 20: Securing devices and data 

Module A: Workstation security

Module B: Mobile device security

Module C: Security troubleshooting

Chapter 21: SOHO network configuration 

Module A: SOHO router features

Module B: Network security

Chapter 22: Printers and multi-function print devices 

Module A: Printer technologies

Module B: Printer installation and maintenance

Module C: Printer troubleshooting

Chapter 23: Custom computers 

Module A: Custom computer considerations

Chapter 24: Operational procedures 

Module A: IT operations

Module B: Environmental factors

Module C: Incident response

Module D: Backup and recovery

Appendix A: Glossary
Alphabetical Index


  • Knowledge of basic computing concepts
  • Experience with Windows operating systems

    Who Should Attend


    IT professionals early stages of their career

    Next Step Courses