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Outlook Part 1

SS Course: 1000193

Course Overview

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Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages; manage your contact information; schedule appointments and meetings; create tasks and notes for yourself; and customize the Outlook interface to suit your working style.

                                                                  

Scheduled Classes

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What You'll Learn

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In this course, you will use Outlook to compose and handle your email communications and also manage your calendar, contacts, and tasks.

You will:

  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files to and insert illustrations in messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with contacts.
  • Create appointments and schedule meetings in the calendar.
  • Create and work with tasks and notes.

Outline

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Viewing outline for:

Lesson 1: Getting Started with Outlook

 Topic A: Navigate the Outlook Interface

 Topic B: Work with Messages

 Topic C: Access Outlook Help

 Topic D: Outlook on the Web

Lesson 2: Formatting Messages

 Topic A: Add Message Recipients

 Topic B: Check Spelling and Grammar

 Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

 Topic A: Attach Files and Items

 Topic B: Add Illustrations to Messages

 Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options

 Topic A: Customize Reading Options

 Topic B: Track Messages

 Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages

 Topic A: Mark Messages

 Topic B: Organize Messages Using Folders

Lesson 6: Managing Contacts

 Topic A: Create and Edit Contacts

 Topic B: View and Print Contacts

Lesson 7: Working with the Calendar

 Topic A: View the Calendar

 Topic B: Create Appointments

 Topic C: Schedule Meetings

 Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

 Topic A: Create Tasks

 Topic B: Create Notes

Appendix A: Mapping Course Content to Outlook Associate (Office 365 and Office 2019): Exam MO-400

Appendix B: Microsoft® Outlook® Common Keyboard Shortcuts

Prerequisites

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To ensure your success, you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, manage files and folders, and access websites using a web browser. To obtain this level of skills and knowledge, you can take any one or more of the following Logical Operations courses:

  • Using Microsoft® Windows® 10
  • Microsoft® Windows® 10: Transition from Windows® 7

    Who Should Attend

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    This course is intended for those with a basic understanding of Microsoft Windows® and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

    Next Step Courses

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