macOS Support Essentials 10.15 Catalina 101

Part 1. Installation and Configuration
Update, upgrade, and reinstall macOS Catalina
Set up and configure macOS on an individual Mac
Use the command-line interface
Use macOS Recovery

Part 2: User Accounts
Manage user accounts
Manage user home folders
Manage macOS security and password changes

Part 3: File Systems and Storage
Manage file systems and storage
Manage encryption
Manage permissions and file sharing

Part 4: Data Management
Use hidden items, shortcuts, and file archives
Use metadata and Spotlight
Manage system resources and Time Machine

Part 5: Apps and Processes
Install, manage, and troubleshoot apps
Manage documents

Part 6: Network Configuration
Manage basic and advanced network settings
Troubleshoot network issues

Part 7: Network Services
Manage network services, host sharing, and a personal firewall

Part 8: System Management
Manage printers and scanners
Troubleshoot peripherals, startup, and other system issues

Disclaimer:

All course objectives and outlines are a guide for students.  To ensure student satisfaction, these course topics and order may be modified or added to ensure the latest information is covered to support real world use of the technology.

ThinkBIG LLC 2019. All Rights Reserved.

Online Live Students must have the following to participate in class: 
1. High-speed internet
2. Software of the application you are learning, and any other software installations required for class
3. Ability to download all class files
4. Ability to run and install our easy to use web conferencing application
5. Two monitors or two computers with audio/mic (one for class, one for labs)

Part 1. Installation and Configuration
Update, upgrade, and reinstall macOS Catalina
Set up and configure macOS on an individual Mac
Use the command-line interface
Use macOS Recovery

Part 2: User Accounts
Manage user accounts
Manage user home folders
Manage macOS security and password changes

Part 3: File Systems and Storage
Manage file systems and storage
Manage encryption
Manage permissions and file sharing

Part 4: Data Management
Use hidden items, shortcuts, and file archives
Use metadata and Spotlight
Manage system resources and Time Machine

Part 5: Apps and Processes
Install, manage, and troubleshoot apps
Manage documents

Part 6: Network Configuration
Manage basic and advanced network settings
Troubleshoot network issues

Part 7: Network Services
Manage network services, host sharing, and a personal firewall

Part 8: System Management
Manage printers and scanners
Troubleshoot peripherals, startup, and other system issues

Disclaimer:

All course objectives and outlines are a guide for students.  To ensure student satisfaction, these course topics and order may be modified or added to ensure the latest information is covered to support real world use of the technology.

ThinkBIG LLC 2019. All Rights Reserved.