Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.
In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. You will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.
In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail. You will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.
- Navigate Outlook 2016 to read and respond to email.
- Use the Address Book, and format and spell check new messages.
- Attach files and insert illustrations to messages.
- Customize read and response options.
- Use flags, categories, and folders to organize messages.
- Create and work with Contacts.
- Create appointments and schedule meetings in Calendar.
- Create and work with Tasks and Notes.
- Modify messages and set global options.
- Organize, search, and manage messages.
- Manage your mailbox.
- Automate message management.
- Work with calendar settings.
- Manage contacts and groups.
- Manage activities by using tasks.
- Share workspaces with others.
- Manage Outlook data files.
Lesson 1: Getting Started with Outlook 2016
Navigate the Outlook Interface
Work with Messages
Access Outlook Help
Lesson 2: Formatting Messages
Add Message Recipients
Check Spelling and Grammar
Format Message Content
Lesson 3: Working with Attachments and Illustrations
Attach Files and Items
Add Illustrations to Messages
Manage Automatic Message Content
Lesson 4: Customizing Message Options
Customize Reading Options
Recall and Resend Messages
Lesson 5: Organizing Messages
Organize Messages Using Folders
Lesson 6: Managing Your Contacts
Create and Edit Contacts
View and Print Contacts
Lesson 7: Working with the Calendar
View the Calendar
Print the Calendar
Lesson 8: Working with Tasks and Notes
Lesson 9: Modifying Messages and Setting Global Options
Insert Advanced Characters and Objects
Modify Message Settings and Options
Configure Global Outlook Options
Customize the Outlook Interface
Lesson 10: Organizing, Searching, and Managing Messages
Group and Sort Messages
Filter and Manage Messages
Search Outlook Items
Lesson 11: Managing Your Mailbox
Use the Junk E-Mail Filter to Manage Messages
Manage Your Mailbox
Lesson 12: Automating Message Management
Use Automatic Replies
Use the Rules Wizard to Organize Messages
Create and Use Quick Steps
Lesson 13: Working with Calendar Settings
Set Advanced Calendar Options
Create and Manage Additional Calendars
Manage Meeting Responses
Lesson 14: Managing Contacts
Import and Export Contacts
Use Electronic Business Cards
Lesson 15: Managing Activities by Using Tasks
Assign and Manage Tasks
Lesson 16: Sharing Workspaces with Others
Delegate Access to Outlook Folders
Share Your Calendar
Share Your Contacts
Lesson 17: Managing Outlook Data Files
Use Archiving to Manage Mailbox Size
Back Up Outlook Items
Change Data File Settings
To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders is recommended. You can obtain this level of skill and knowledge by taking either one of the following Logical Operations courses, or any similar course in general Microsoft Windows skills:
- Using Microsoft® Windows® 10
- Microsoft® Windows® 10: Transition from Windows® 7
This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar appointments, contact information, and other communication tasks. In addition to creating and sending email, this course will introduce you to organizing your email communications, working with attachments, formatting message text, search functions, scheduling meetings, and responding to meeting invitations.