Transform your everyday business processes with agents (MS-4019)

This course examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.

Module 1: Get started with agents

• What are agents?
• Who can create and use agents?
• Explore the benefits of using agents
• Enhance collaboration using agents
• Examine IT governance controls for agents

Module 2:Explore prebuilt Microsoft 365 Copilot agents

• Examine the Analyst agent
• Exercise - Use the Analyst agent
• Examine the Researcher agent
• Exercise - Use the Researcher agent
• Examine the Visual Creator agent
• Examine the Prompt Coach agent
• Examine the Idea Coach agent
• Examine the Writing Coach agent
• Exercise - Use an agent of your choice

Module 3: Build and manage an agent

• Examine the tools used to create agents
• Explore the components of an agent
• Create an agent in Copilot Chat - Part 1
• Create an agent in Copilot Chat - Part 2
• Exercise - Create a Copilot Chat agent
• Create an agent in SharePoint
• Exercise - Create a SharePoint agent
• Test and edit your agents
• Manage your agents

Module 4: Share and use agents

• Share an agent with other users
• Share an agent in Microsoft Teams
• Interact with agents

• Students should have basic functional experience with Microsoft 365 services.
• Students must have a proficient understanding of general IT practices.