Azure Support Engineer Troubleshooting Azure Connectivity (AZ-720T00)

Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.

Module 1 : Troubleshoot business continuity with Microsoft Azure

• Troubleshoot Azure backup and recovery issues
• Restart a failed backup

Module 2 : Troubleshoot name resolution issues in Microsoft Azure

• Troubleshoot Azure internal name resolution issues
• Troubleshoot public DNS issues

Module 3 : Troubleshoot cloud and hybrid connectivity in Microsoft Azure

• Troubleshoot ExpressRoute connectivity
• Troubleshoot site to site VPNs
• Troubleshoot point to site VPNs
• Troubleshoot virtual network connectivity
• Troubleshoot virtual WAN issues

Module 4 : Troubleshoot platform-as-a-service issues in Microsoft Azure

• Troubleshoot PaaS services
• Troubleshoot PaaS integration issues

Module 5 : Troubleshoot authentication and access control issues in Microsoft Azure

• Troubleshoot Azure AD authentication
• Troubleshoot hybrid authentication
• Troubleshoot authorization issues

Module 6 : Troubleshoot network security issues with Microsoft Azure

• Troubleshoot network security issues
• Troubleshoot NSGs
• Troubleshoot Azure Firewall
• Troubleshoot latency issues within a virtual network

Module 7 : Troubleshoot routing, traffic control and load balancing in Microsoft Azure

• Troubleshoot routing and traffic control
• Troubleshoot load-balancing issues

Module 8 : Troubleshoot connectivity issues with virtual machines in Microsoft Azure

• Choose between Azure Bastion or just in time VM access
• Troubleshoot issues with Azure Bastion
• Troubleshoot just in time VM access

Module 9 : Troubleshoot VPN gateways in Microsoft Azure

• Troubleshoot site to site VPNs
• Troubleshoot point to site VPNs

Before attending this course, students must have:

• Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits

As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.