Course Overview
TOPOrganizations that promote a positive, supportive working environment and emphasize a culture of trust are also those with the highest recruitment and retention rates. This is because these organizations lay the groundwork for respect, faith, and integrity at all levels, creating more credible, productive, flexible, and innovative employees.
Organizational Trust is a tool that helps managers, supervisors, and leaders build, improve, and restore an environment of trust. In the Organizational Trust Training class, you will begin by examining the quality of trust on an organizational and personal level and then reviewing the characteristics and behaviors which shape trust. You will also learn to identify the warning signs of a low-trust organization, providing the opportunity to implement techniques for handling and combating distrustful behaviors before they escalate.
Attendees who successfully complete the Organizational Trust Training course will receive 4 credits toward any of the following certifications, after course completion:
- SHRM Certified Professional (SHRM-CP)
- SHRM Senior Certified Professional (SHRM-SCP)
- HRCI Associate Professional in Human Resources (aPHR )
- HRCI Professional in Human Resources (PHR )
- HRCI Senior Professional in Human Resources (SPHR )
Scheduled Classes
TOP11/22/24 - GVT - Virtual Classroom - Virtual Instructor-Led | |
01/22/25 - GVT - Virtual Classroom - Virtual Instructor-Led | |
03/21/25 - GVT - Virtual Classroom - Virtual Instructor-Led | |
05/21/25 - GVT - Virtual Classroom - Virtual Instructor-Led |
Outline
TOPModule One: Why Trust Matters
- When Trust Is Not Present
Module Two: The Fundamentals of Trust
- What Makes Us Trust?
- The Essentials of Trust
Module Three: Strengthening Trust
- Trustbusters
- What Leaders Can Do
- What Organizations Can Do
- Restoring Trust
Learning Summary
- Action Plan
- Test Your Knowledge
- Organizational Assessment
- Self-Assessment
Prerequisites
TOPWho Should Attend
TOPManagers and leaders who want to encourage a positive workplace culture by building trust as a significant part of the overall organizational strategy.