Course Overview
TOPThis two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Vendor Risk Management (VRM) implementation.
Attendees will learn and practice various tactical skills and strategies that will better prepare them to implement VRM. Through lectures, group discussion, hands-on labs and demonstrations, participants build on existing knowledge and skills by applying implementation best practices. Course topics include:
- Vendor Risk Management Review
- Core Configuration
- Assessment Configuration
- Vendor Risk Issues and Processes
- Vendor Portal Configuration
- Application Relationships
- Dashboards and Reports
Scheduled Classes
TOP06/08/23 - GVT - Virtual Classroom - Virtual Instructor-Led |
Outline
TOPModule 1 Vendor Risk Management Review
- About VRM
- VRM Process
- Technical Details
- Lab 1.1 Preparing to Implement ServiceNow Vendor Risk Management
Module 2 Core Configuration
- Vendor Portfolio Configuration
- Lab 2.1 Vendor Setup
- Vendor Contacts Configuration
- Lab 2.2 Populate Vendor Contacts
- Vendor Tiering Configuration
- Lab 2.3 Vendor Tiering
- Vendor Security Scoring Configuration
- Lab 2.4 Vendor Hierarchy and Engagements
Module 3 Assessment Configuration
- Assessment Basics
- Vendor Assessment Configuration
- Vendor Risk Assessment Generation
- Lab 3.1 Vendor Risk Assessment Templates
- Lab 3.2 [CHALLENGE] Data Privacy Assessment
- Vendor Risk Assessment Calculations
- Vendor Risk Assessment Lifecyle
- Lab 3.3 Vendor Risk Assessments
Module 4 Risk Issues and Processes
- Vendor Risk Issue Configuration
- Lab 4.1 Configure Vendor Risk Issue Approval Workflow
- Vendor Risk Task Configuration
- Vendor Risk Process Workflows
- Lab 4.2 Configure Vendor Assessment Reminders Workflow
Module 5 Vendor Portal Configuration
- Contact Configuration
- Lab 5.1 Working in the Vendor Assessment Portal
- Vendor Assessment Processing and Configuration
- Lab 5.2 Vendor Risk Issues
- Lab 5.3: Vendor Risk Areas and Criteria Affecting Engagements
Module 6 Application Relationships
- ServiceNow GRC Overview
- Monitor Risk and Control Compliance
- Other Application Relationships
- Lab 6.1 GRC Integration
Module 7 Dashboards and Reports
Prerequisites
TOPWho Should Attend
TOPThis course is suitable for anyone who will be working on a ServiceNow implementation of the Vendor Risk Management application. Examples include:
- Technical Consultants, Implementers, Developers, and Architects who will be configuring, developing, or supporting the Vendor Risk Management applications
- Project/Program/Engagement Managers who will be leading implementation of the Vendor Risk Management application in ServiceNow
- Operations Managers who will oversee work completed using the Vendor Risk Management application in ServiceNow