Professional Business Writing Basics

This one-day live instructor-led Professional Business Writing training course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability.

In contemporary business environments, information overload makes it necessary for you to communicate clearly and concisely. With the Professional Business Writing training course, you will learn to analyze your audience, organize your writing, and employ effective persuasive techniques, so that your writing makes an impact.

Writing Effective Business Communication

• Write Strong Sentences
• Organize Your Content
• Analyze Your Audience

Writing Email and Other Electronic Communication

• Write an Effective, Professional Email
• Write Instant Messages and Text Messages

Writing Common Business Documents

• Write an Internal Announcement
• Write a Routine Request
• Write a Response to Routine Requests
• Write a Complaint
• Write a Positive Response to Customer Complaints
• Write Bad-News Messages

Writing a Business Letter

• Write a Business Letter
• Write a Thank-You Letter

Writing Business Proposals

• Persuade Your Audience
• Write an Executive Summary
• Use Visuals

Business professionals, IT Project Managers, Project Managers, Project Coordinators, IT Project staff, Business Analysts, System Analysts, IT Directors, Administrative personnel