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The Valuable Administrative Assistant

SS Course: GK821249

Course Overview


Today, the Administrative Assistant operates at a high level, often reporting to more than one person. In this one-day instructor led Valuable Administrative Assistant Training course, learn vital skills such as how to anticipate your bosses' needs, be a communication liaison, act as a project manager, and operate as your boss' information manager.


Scheduled Classes

05/29/24 - GVT - Virtual Classroom - Virtual Instructor-Led



Wearing Many Hats

  • Managing Multiple Roles
  • What Hats Do Others See You Wearing?
  • What Your Manager Expects

Assisting the Manager

  • Are They Lost Without You?
  • Anticipate Needs
  • Act as a Communication Liaison
  • Making the Connection
  • Act as a Communication Buffer
  • Take Over Projects for Your Boss

Supervising Office Operations and Support Staff

  • Are You Ready to Be a Supervisor?
  • Supervisory Skills Self-Assessment
  • Seven Supervisory Challenges

Providing Information

  • Are You a Wealth of Information?
  • Developing the Detective Hat
  • Sharing the Information

Special Concerns of the Administrative Assistant

  • Personal Requests
  • Work Overload
  • Dealing with Interruptions
  • Supporting Two or More People



      Who Should Attend


      Individuals who want to improve their administrative skills.