Course Overview
TOPIn the Preventing Workplace Violence course, you will devote a full day to examining warning signs of workplace violence, why these signs are sometimes not recognized, and how to prevent violence in the workplace from occurring. This dynamic instructor-led course also explores how prevalent the problem is and aggravating factors that can make an already difficult employee violent.
Scheduled Classes
TOP05/15/25 - GVT - Virtual Classroom - Virtual Instructor-Led |
Outline
TOPUnderstanding Violence in the Workplace
- Definition of Workplace Violence
- Facts about Workplace Violence
- Factors Linked with Increased Workplace Violence
- Identifying Potentially Violent Employees
- Is Your Organization Prepared?
Violence Prevention Strategies
- Preventing Critical Incidents Is Crucial
- The Elements of Prevention
- Assemble a Crisis Management Team
- Mobilize Professional Advisors
- Create a Crisis Management Plan
- Establish a Violence-Protection Policy
- Know Your Employment Laws
- Use Proper Employee-Selection Techniques
- Recognize Signs of Trouble
- Provide Coaching or Counseling
- Take Disciplinary Action
Crisis Management
- Recognize and Mobilize
- What to Do During a Crisis
- Ten Pitfalls to Avoid During a Critical Incident
- Tips on Nonverbal Communication
- Helping Employees Get Through the Trauma
- What to Do After a Critical Incident
Case Studies
- Test Your Knowledge
Prerequisites
TOPWho Should Attend
TOPThis workshop is designed for:
- Managers
- Supervisors
- Threat Assessment Teams
- Security Personnel
- Human Resource Personnel
- Facilities Managers
- Safety Personnel
- Risk Management Staff and anyone interested in controlling workplace violence