Behavioral Interviewing Training

This is a dynamic, interactive training course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether you've performed 100 interviews or you are new to the interviewing world, the Behavioral Interviewing training course will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization.

Module 1: Identifying Competencies

• Identifying General Competencies
• Identifying Performance Criteria
• Application: Practice Identifying Your Competencies

Module 2: Developing Questions

• Effective Questions
• Developing Behavioral Questions
• Tailoring Questions to Determine Fit
• Developing Follow-Up Questions

Module 3: Reviewing Resumes

• Finding the Best Match
• Resume Review Practice

Module 4: Conducting Interviews

• Overview of the Interview
• What to Look for in the Answers
• Behavioral Interviewing Role Play

Module 5: Evaluating Candidates

• Creating a Candidate Evaluation Form
• Applying the Evaluation Form

This course is for experienced or novice interviewers, who would like to benefit from competency-based behavioral interviewing techniques.