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Project Troubleshooting and Recovery

SS Course: GK2816

Course Overview

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In this course, you will learn the concepts, tools, and techniques to be able to:

  • Perform basic trouble prevention activities early in a project
  • Identify areas to focus on to reduce project failures
  • Assess project health and identify when a project is in trouble
  • Determine the need for project recovery based on a situation's severity
  • Present recovery options for a project
  • Formulate a recovery plan
  • Lead project recovery actions and monitor recovery success
  • Stabilize and restore project performance based on redefined objectives
  • Conduct a meaningful lessons learned process that can help reduce future project troubles

Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.

                                                                  

Scheduled Classes

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09/16/24 - GVT - Virtual Classroom - Virtual Instructor-Led
11/04/24 - GVT - Virtual Classroom - Virtual Instructor-Led
01/13/25 - GVT - Virtual Classroom - Virtual Instructor-Led
03/10/25 - GVT - Virtual Classroom - Virtual Instructor-Led

Outline

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1. Project Trouble Prevention

  • Managing What Matters
  • Project Readiness Assessment
  • Project Kickoff Meetings
  • Additional Prevention Measures

2. Project Health Measurement

  • Project Health Assessment
  • Project Health Measurement Tools
  • Forecasting Based on Project Health

3. Project Failure Identification

  • Causes of Project Failure
  • Recognizing Failure

4. Recovery Initiation

  • The Recovery Manager
  • The Recovery Charter

5. Recovery Assessment

  • Assessing the Failing Project
  • Deciding to Terminate
  • The Recovery Assessment Report

6. Recovery Planning

  • Realistic Recovery
  • The Recovery Plan
  • The Recovery Team
  • The Recovery Kickoff
  • Recovery Success Criteria

7. Recovery Execution

  • The Recovery Project
  • Recovery Risk Management
  • Tips and Guidelines for Recovery Execution
  • Sources of Project Trouble
  • Decision Making
  • Dealing with Change

8. Recovery Closure

  • Stabilization and Restoration
  • Knowledge Transfer and Lessons Learned

    Prerequisites

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      Who Should Attend

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      Associate project managers, project managers, IT project managers, project coordinators, project analysts, project leaders, product managers, and program managers