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Certified ScrumMaster (CSM)

SS Course: GK2512

Course Overview


Beginning with the history of agile development and moving through the disciplines promoted by Scrum, the Certified ScrumMaster (CSM) training course gives you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster. This two day Certified ScrumMaster training course is suitable for those practicing or looking to practice the art of the ScrumMaster but is highly valuable for anyone involved in Scrum.

Even projects that have solid, well defined project plans encounter some degree of change and waste. Shifting market conditions, budget cuts, staff restructuring, or any number of influences disrupt the best plan while contributing to customer dissatisfaction and staff discouragement. Moreover, projects that begin with changing or unclear requirements make it difficult to establish project expectations. Scrum is the agile development process that allows teams to deliver usable software periodically throughout the life of the project, evolving with new requirements as the project proceeds.

This course is offered in partnership with Cprime Learning, a Scrum Alliance Registered Education Ally (REA).


Scheduled Classes

12/11/23 - GVT - Virtual Classroom - Virtual Instructor-Led



Part 1: Lean, Agile, and Scrum

  • Scrum Roles
  • Scrum Events and Artifact Transparency
  • Sprint and Increment
  • Sprint Planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective
  • Product Backlog
  • Sprint Backlog
  • Definition of "Done"

Part 2: Scrum Master Core Competencies

  • Facilitation
  • Coaching

Part 3: Service to the Development Team

  • Scrum Master as Servant-Leader

Part 4: Service to the Product Owner

Part 5: Service to the Organization

  • Impediment Removal
  • Coaching the Organization



    Complete the Scrum Foundations eLearning Series and download and read the official Scrum Guide and be familiar with the Agile Manifesto.

      Who Should Attend


      This Scrum Master (CSM) certification program was developed for any professional who is currently involved in or will become involved in the running of Scrum projects.

      Current Scrum Team Members not certified, including:

      • Business customer, user or partner
      • Product Owners
      • Team Members
      • Acting ScrumMasters who currently are not scrum certified

      Positions within organizations that are interested in moving to Scrum, including:

      • Project Manager
      • Project lead
      • Project sponsors
      • IT Manager/Directors
      • Business Analyst
      • Developers/Programmers

      Please note: This course has an Attendance and Virtual Camera Requirement

      • Attendance is required throughout the duration of this course. Instructors will verify each student's attendance and participation to ensure course completion.
      • Webcam usage is required by all students