logo


your one source for IT & AV

Training Presentation Systems Services & Consulting Cloud Services Purchase Client Center Computer Museum
Arrow Course Schedule | Classroom Rentals | Student Information | Free Seminars | Client Feedback | Partners | Survey | Standby Discounts

Strategic Communication for Leadership Success

SS Course: GK100960

Course Overview

TOP

Strategic Communication for Leadership Success will equip you with the tools and techniques to communicate with clarity, confidence, and influence across a variety of workplace situations. This course explores how to craft messages that resonate, adapt communication styles to diverse audiences, and build trust through authentic dialogue. Participants will learn how to navigate challenging conversations, inspire teams, and align stakeholders around organizational goals. By the end of the program, you will be prepared to transform everyday interactions into opportunities to motivate, engage, and drive meaningful results.

                                                                  

Scheduled Classes

TOP
04/09/26 - GVT - Virtual Classroom - Virtual Instructor-Led
06/08/26 - GVT - Virtual Classroom - Virtual Instructor-Led

Outline

TOP

Module One
Effective Communication Strategies

TOPIC A

  • Apply Core Communication
  • Helpful Workplace Language
  • Active Listening Skills
  • Elements to Paraphrase

TOPIC B

  • Dealing with Communication Overload
  • Filtering Through the Noise

TOPIC C

  • Communicating Ethically
  • Define and align your values
  • Open Communication
  • Beware of bias
  • Lead by example
  • Don t be afraid to admit mistakes

TOPIC D

  • Communicating with Influence
  • Your Ability to Influence

TOPIC E

  • Observing and Controlling Nonverbal Communication
  • Nonverbal Com
  • Body Language
  • Position
  • Proximity
  • Posture
  • Eye Contact
  • Gestures
  • Guidelines for Observing Nonverbal Communication

Module 2
The Secret Ingredient to Relationship Building

TOPIC A

  • Create a Connection with your Team
  • Communication Barriers
  • Guidelines for Creating Connections

TOPIC B

  • Adapting to Different Communication Styles
  • Primary Communication Styles
  • Collaborator
  • Contributor
  • Inquisitor
  • Director

Your Listening Style

TOPIC C

  • Cross-Cultural Communication
  • Five Causes of Cultural Barriers
  • Overcome Cross-Cultural Barriers
  • Embrace Diversity and Accommodate Cultural Differences
  • Promote Open Communication
  • Lead Open Discussions About Team Norms and Shared Company Culture
  • Rally The Team Around a Shared Vision Or Common Cause

Module Three
Communicating During Conflict and Change

TOPIC A

  • Communicating Through Conflict
  • Organizational Stress
  • Stress Management
  • Anger Management
  • "I" Statements
  • Mediation

Guidelines for Communicating Through Conflict
TOPIC B

  • Communicating Through Change
  • Critical Steps for Leading a Team Through Change
  • Create a Compelling Case for Change
  • Prioritize transparent and consistent communication
  • Commit to Consistent Listening and Responding to Employee Needs
  • Recognize and celebrate successes, large and small
  • Guidelines for Communicating Through Change

Module Four

  • Navigating Difficult Conversations
  • Overcoming the Challenge of Difficult Conversations
  • Five Steps in Discussing Recurring Problems
  • Step : Raise the Issue
  • The Importance of Follow-Up
  • Discussion Is the Difference

Personal Action Plan

  • When Not to Give Critical Feedback
  • For Giving Feedback To Ensure Understanding
  • Guidelines for Giving Constructive Feedback
  • Case Study

    Prerequisites

    TOP

    Any basic communication course or training.

      Who Should Attend

      TOP

      All professionals who wish to further develop their communication skills.