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JumpStart to Jira for Administrators (TTDV7540)

SS Course: GK100687

Course Overview

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Tracking issues is a critical component of your project management strategy. Jira provides a web based repository for creating, tracking, and reporting on feature requests, bugs reported, or managing your workflow. This hands-on course enables you to administer a Jira instance and learn by doing . The course focus is on exploring best practices and practical skills through hands-on activities.

You ll also receive a copy of Jira Essentials - Fourth Edition by Patrick Li.

                                                                  

Scheduled Classes

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06/17/24 - GVT - Virtual Classroom - Virtual Instructor-Led
08/19/24 - GVT - Virtual Classroom - Virtual Instructor-Led
10/21/24 - GVT - Virtual Classroom - Virtual Instructor-Led
12/16/24 - GVT - Virtual Classroom - Virtual Instructor-Led

Outline

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Getting started with Jira Administration

  • JIRA conceptual review
  • Core concepts
  • Terminology
  • Infrastructure
  • Jira roles

Groups vs Roles

  • Overview
  • Project roles
  • Creating a role
  • Project scaling
  • Jira User management

Project Resolution

  • Project status
  • Resolved status
  • Resolution date

Schemes

  • Overview
  • Project scope schemes
  • Adding users to schemes
  • Issue type schemes
  • Notification schemes
  • Permission schemes
  • Issue security schemes
  • working with schemes

Jira as a Platform

  • Overview
  • What can be configured
  • Basic Jira project setup
  • Advanced project setup
  • Workflows
  • Overview
  • Designing a workflow
  • Defining a workflow
  • Implementing a workflow
  • Deploying workflows
  • Workflow events
  • Transitions and sub-tasks
  • Custom Fields
  • Overview
  • Field types
  • Field context
  • Limiting contexts
  • Adding contexts
  • Screens and field configuration
  • Best practices for custom fields

User Lifecycle

  • Overview
  • Adding users
  • Adding third-party users
  • Modifying users
  • Deactivating users

Remote Jira Access

  • Overview
  • Emails
  • SQL
  • REST
  • Webhooks
  • XML and RSS
  • Command Line Interface
  • Integrating Jira with other applications

Migrating Data into Jira

  • Overview
  • Migration steps
  • The CSV importer
  • Jira cloud migration

Summary and Best Practices

  • Looking back at the Big Picture

    Prerequisites

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    You should have experience with the basic platform administration principles.

      Who Should Attend

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      Administrators who are new to Jira.