ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced v12.5/14.x

This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications Manager (CUCM). In this course, you will learn to build the UC infrastructure, including deploying a variable-length on-net dial plan that supports multiple sites.

After learning how to configure the system, you'll discover how native presence and instant messaging, and presence can enhance collaboration. You'll deploy a client services framework client, Jabber, and explore the challenges that are presented by the North American Numbering Plan (NANP).

You will explore bandwidth management and call admission control tools used to manage calling in a network with multiple sites. You will learn about mobility features, including device mobility, extension mobility, and unified mobility (single number reach), that are used in networks with multiple sites. You will configure hunt lists, call park options, and configure IP phone services.

Interested to know more about ACUCW2? Contact us to discuss course customization: we can design a custom course for you covering the material you need covered in the time you have available.

1. Cisco Unified Communications Manager Architecture and Initial Configuration
   
   • Describing the Role of Cisco Unified Communications Manager, Its Architecture and Its Deployment and Redundancy Options
   • Performing Initial Cisco Unified Communications Manager Configuration
   • Deploying Endpoints and Users
2. Multisite CUCM Dial Plan Design and Deployment
   
   • Describing Dial Plan Components
   • Understanding Call Flows and Call Legs
   • Endpoint Addressing and Call Routing Overview
   • Implementing Calling Privileges
   • Identifying Issues in a Multisite Deployment
   • Identifying Multisite Deployment Solutions
   • Implementing Gateway Selection and PSTN-Access Features
   • Implementing Call Coverage
3. Bandwidth Management and Call Admission Control
   
   • Managing Bandwidth
   • Implementing Call Admission Control
4. Implementation of Features and Applications for Multisite Deployments
   
   • Implementing Device Mobility
   • Implementing Cisco Extension Mobility
   • Implementing Cisco Unified Mobility
5. Module 5: Cisco Unified Communications Manager IM&P
   
   • Understanding Cisco Unified Communications Manager IM and Presence
   • Enabling Cisco Unified Communications Manager IM and Presence Service
6. Module 6: Cisco IP Phone Services
   
   • Deploying IP Phone Services

For this advanced administrative course, you should have experience performing basic CUCM administrative tasks, including IP Phone moves, adds and changes and as well have some familiarity with the CUCM Administrative GUI. An understanding of router configuration is not needed.

• Administrators who need a more comprehensive understanding of the Cisco UC infrastructure.
• Administrators, engineers, network architects, and integrators with overall responsibility for Cisco UC networks.