Understanding Cisco Collaboration Foundations (CLFNDU) V1.2

The CLFNDU - Understanding Cisco Collaboration Foundations v1.1 course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course provides the fundamental knowledge needed prior to taking the CCNP Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.

This course is eligible for 30 Continuing Education Credits (ILT & ELT Modality).

• Exploring the Path to Collaboration
• Introducing Cisco Unified Communications Manager and Initial Parameters
• Exploring Endpoints and the Registration Process
• Exploring Codecs and Call Signaling
• Managing Users in Cisco Unified Communication Manager
• Describing a Basic Dial Plan
• Describing Class of Service
• Enabling Endpoints and Features
• Describing the Cisco ISR as a Voice Gateway
• Exploring Cisco Unified Communication Manager Media Resources
• Reporting and Maintenance
• Exploring Additional Requirements for Video Endpoints
• Describing Cisco Unity Connection

This course is intended to be an entry-level course.

There are no specific prerequisite Cisco courses; however, the following skills are required:

• Internet web browser usability knowledge and general computer usage
• Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line

• Students preparing to take the CCNP Collaboration certification
• Network administrators
• Network engineers
• Systems engineers