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Windows Client (MD-100T00)

SS Course: GK100225

Course Overview


Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows. Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows Clients.


Scheduled Classes

04/17/23 - GVT - Virtual Classroom - Virtual Instructor-Led
05/08/23 - GVT - Virtual Classroom - Virtual Instructor-Led
06/05/23 - GVT - Virtual Classroom - Virtual Instructor-Led
07/17/23 - GVT - Virtual Classroom - Virtual Instructor-Led
08/07/23 - GVT - Virtual Classroom - Virtual Instructor-Led



Module 1 : Explore the Windows client

  • Describe Windows 10 and Windows 11.
  • Explain the new features available in Windows.
  • Explain the benefits of using the Windows client for small and medium-sized organizations.
  • Discuss managing the Windows client in an enterprise environment.
  • Describe the elements of the new Windows 10 and 11 user interfaces.

Module 2 : Examine Windows client editions and requirements

  • Explain the differences between the different editions of Windows.
  • Select the most suitable Windows device for your needs.
  • Describe the minimum recommended hardware requirements for installing Windows 10 and 11.

Module 3 : Evaluate Windows client installation methods

  • Describe the options available for installing and deploying the Windows client. -Understand the process of installing the Windows client.
  • Describe the methods of activation for the Windows client.
  • Describe the factors to consider in a new machine deployment.

Module 4 : Upgrade and migrate Windows clients

  • Describe the process of upgrading to a newer version of Windows.
  • Describe the factors to consider when deciding to upgrade Windows.
  • Describe the process of migrating to Windows.
  • Understand the considerations when choosing between the upgrade and migration processes.
  • Upgrade a Windows device.

Module 5 : Evaluate deployment methods

  • Describe the different methods of automated desktop deployments.
  • Describe common tools used to perform automated steps.
  • Describe how to leverage virtualization in Windows client.
  • Configure a Hyper-V virtual machine.

Module 6 : Explore authentication

  • Configure a service account.
  • Set up a local account.
  • Use Credential Manager to manage credentials.
  • Describe and configure Windows Hello.

Module 7 : Manage users and groups

  • Describe Active Directory Domain Services.
  • Describe Azure Active Directory.
  • Describe the differences between Active Directory Domain Services and Azure Active Directory.
  • Describe Active Directory Distribution and Security groups.
  • Describe the authentication process in Active Directory.

Module 8 : Configure User Account Control

  • Describe User Account Control (UAC).
  • Explain how UAC works.
  • Explain how to configure UAC notification settings.

Module 9 : Implement device registration

  • Describe the challenges that BYOD introduces.
  • Describe Device Registration and its uses.
  • Describe how Device Registration works.
  • Describe the infrastructure requirements for Device Registration.
  • Describe how to register and enroll a device.

Module 10 : Explore common configuration options

  • Use advanced startup options.
  • Customize desktop settings.
  • Describe the various display settings in Windows.
  • Configure display options.
  • Describe how to manage mobile-device settings in Windows.
  • Describe power plans.
  • Configure power options.

Module 11 : Explore advanced configuration methods

  • Deploy customized Start menu configurations
  • Describe activation methods
  • Describe Active Directory
  • Describe the benefits of using Group Policy
  • Configure and apply a Group Policy Object
  • Describe Windows PowerShell
  • Explain how to use Windows PowerShell cmdlets

Module 12 : Manage drivers and device peripherals

  • Explain the use and importance of device drivers.
  • Explain how to manage device peripherals.
  • Describe Windows printer features.
  • Describe printing components.
  • Describe benefits of Type 4 printer drivers.
  • Describe how to manage client-side printing.
  • Describe how to manage print server properties.
  • Install and share a printer.

Module 13 : Configure IP network connectivity

  • Describe IPv4.
  • Describe IPv4 subnets.
  • Explain the difference between public and private IPv4 addressing.
  • Implement automatic IPv4 address allocation.
  • Describe the tools available to configure network settings in Windows.
  • Describe the tools available to troubleshoot network connections.
  • Configure an IPv4 network connection.
  • Describe IPv6.
  • Explain IPv6 addressing.

Module 14 : Explore name resolution

  • Describe name resolution.
  • Describe DNS.
  • Explain how to troubleshoot name resolution.
  • Configure and test name resolution settings in Windows.

Module 15 : Configure wireless network connectivity

  • Describe wireless technologies.
  • Configure wireless settings in Windows.
  • Discuss the considerations for implementing wireless networks within organizations.

Module 16 : Explore remote access

  • Describe how to use VPNs to connect to a remote network.
  • Explain how Always On VPN can help remote users connect.
  • Discuss the considerations of enabling remote access for your users.

Module 17 : Employ remote management

  • Describe Remote Desktop in Windows.
  • Enable and use Remote Assistance, including Easy Connect.
  • Describe Azure Remote Desktop Services.

Module 18 : Manage storage on Windows clients

  • Describe the different ways to access storage.
  • Explain the difference between network-attached storage (NAS) and storage area networks (SANs).
  • Compare MBR and GUID partition table (GPT) disks.
  • Describe how to convert a basic disk to a dynamic disk.
  • Describe the tools available for managing disks.
  • Describe a simple volume.
  • Describe mirrored, spanned, and striped volumes.
  • Create volumes, resize, and manage volumes.

Module 19 : Maintain disks and volumes

  • Explain the primary characteristics of the Storage functionality in Windows client.
  • Describe how to use the Storage functionality.
  • Describe how files stored on disks might fragment.
  • Describe how to defragment volumes.
  • Explain folder compression.
  • Describe how to compress folders.
  • Describe what disk quotas are.
  • Describe how to configure disk quotas.

Module 20 : Implement Storage Spaces

  • Explain what the Storage Spaces feature is.
  • Describe the features of Storage Spaces.
  • Discuss in which scenarios to use Storage Spaces.
  • Show how to configure Storage Spaces.

Module 21 : Explore Windows client file systems

  • Describe the features of the FAT file system.
  • Explain the features of the NTFS file system.
  • Describe the features of the ReFS file system.
  • Work with the file systems available in Windows client.

Module 22 : Configure and manage file access

  • Describe the tools for managing files and folders.
  • Describe how to configure file and folder permissions.
  • Describe the concept of permission inheritance.
  • Implement conditions to limit file and folder access.
  • Secure files and folders by using file permissions.
  • Use the effective permissions feature.
  • Describe how copying and moving files and folders affect permissions.

Module 23 : Configure and manage shared folders

  • Describe shared folders.
  • Describe methods for sharing folders.
  • Describe the effect of combining file permissions and share permissions.

Module 24 : Manage user files

  • Describe Windows Libraries.
  • Describe the capabilities of OneDrive.
  • Configure Windows to synchronize files and settings using OneDrive.
  • Describe Work Folders and how they contrast to OneDrive.
  • Configure a client to use Work folders.

Module 25 : Provide apps to users

  • Differentiate between the types of apps in Windows.
  • Describe manual app installation.
  • Explain the methods for automating installation of desktop apps.

Module 26 : Manage Universal Windows Platform apps

  • Describe the Universal Windows apps, Microsoft Store, and Microsoft Store for Business.
  • Explain how to manage and restrict access to Microsoft Store.
  • Explain how to resolve issues related to Universal Windows apps.
  • Explain how to configure assigned access to a Universal Windows app.
  • Describe the process of using AppLocker to control Universal Windows apps.

Module 27 : Manage the Microsoft Edge browser

  • Describe the features of Microsoft Edge.
  • Configure and use Microsoft Edge.
  • Discuss the appropriate browser to use in your organization.
  • List the productivity features in Microsoft Edge.

Module 28 : Explore the Windows servicing model

  • Describe the Windows client service model.
  • Describe the different Windows service channels.
  • Describe the available methods for applying updates to Windows.

Module 29 : Update Windows clients

  • Describe the available methods for applying updates to Windows.
  • Explain the Windows Update configuration options.
  • Explain the Group Policy Object (GPO) settings available for configuring Windows Update.
  • Configure Windows Update.
  • Describe how to use Windows Server Update Services (WSUS) to provide updates to Windows.

Module 30 : Explore malware and threat protection

  • Describe malware.
  • Understand the sources of malware.
  • Describe ways of mitigating malware.
  • Identify common network-related security threats.
  • Describe the methods by which you can mitigate these common security threats.
  • Describe tools for securing users identity.
  • Describe tools for securing data on Windows.
  • Describe tools for securing Windows devices.

Module 31 : Explore Microsoft Defender

  • Use Microsoft Defender to detect and quarantine malware.
  • Describe the purpose of a firewall.
  • Describe Windows Defender Firewall functionality.
  • Explain network-location profiles.
  • Explain the increased functionality of Windows Defender Firewall with Advanced Security.

Module 32 : Explore device encryption features

  • Describe the benefits of drive encryption with BitLocker
  • Describe the benefits of Encrypted File System

Module 33 : Explore connection security rules

  • Describe the purpose and functionality of IPsec.
  • Describe how to configure IPsec.
  • Describe connection security rules.
  • Explain authentication options.
  • Monitor connections.

Module 34 : Explore advanced protection methods

  • Describe the features and use of the Security Compliance Toolkit
  • Describe the features of AppLocker
  • Describe methods of securing data in the enterprise
  • Describe the benefits and features of Microsoft Defender for Endpoint

Module 35 : Explore troubleshooting methodologies

  • Describe the Enterprise Desktop Support Technician (EDST) job role.
  • Describe the desktop support environment.
  • Describe how to interact with end users.
  • Explain the key stages and terminology of a troubleshooting methodol

Module 36 : Explore Windows architecture

  • Describe how different form factors and hardware options affect supporting the device.
  • Explain the Windows operating system architecture.
  • Describe the Windows registry
  • Use the Registry Editor tool to change Windows settings.

Module 37 : Explore support and diagnostic tools

  • Explain how to use the Task Manager tool.
  • Use Event Viewer to identify problems.
  • Explain how to use the Reliability Monitor.
  • Use the Diagnostics and Recovery Toolset.
  • Use the Steps Recorder to record details of a problem.
  • Use the Microsoft Management Console
  • Understand the Windows Registry

Module 38 : Monitor and troubleshoot Windows client performance

  • Describe key system components in Windows.
  • Describe performance monitoring tools in Windows.
  • Explain how to establish a performance baseline.
  • Explain how to optimize disk and memory performance in a Windows computer.

Module 39 : Employ file recovery in Windows client

  • Explain the Windows file recovery methods and tools.
  • Use File History to recover files.
  • Describe and use the Previous Versions feature.
  • Describe how to configure and use the Azure Backup tool.
  • Troubleshoot File Recovery Options.
  • Explain how and when to use the Reset this PC tool.
  • Explain how to use provisioning packages.

Module 40 : Explore application troubleshooting

  • Describe desktop app deployment methods.
  • Discuss desktop app deployment issues.
  • Describe Microsoft 365.
  • Describe the difference between Microsoft 365 apps and desktop apps.
  • Resolve desktop app deployment issues.
  • Troubleshoot Windows Installer issues.
  • Describe how to use AppLocker to control apps.
  • Control desktop app installation with AppLocker policies.

Module 41 : Troubleshoot Windows startup

  • Describe the Windows startup architecture.
  • Explain the repair and recovery options available in Windows.
  • Describe the available advanced startup recovery tools.
  • Explore the advanced startup environment.
  • Describe the System Restore process in Windows.
  • Access the Windows System Restore tool to fix the startup environment.
  • Describe volume activation considerations.
  • Describe the role of the BCD store.
  • Describe BCD configuration settings.

Module 42 : Troubleshoot operating system service issues

  • Describe operating system services.
  • Identify failed services by using Windows tools.
  • Explain how to use tools and utilities to disable services.
  • Explain how to resolve locked-out accounts.

Module 43 : Troubleshoot device driver failures

  • Describe the role and importance of device drivers.
  • Manage and troubleshoot device drivers.
  • Explain the difference between the staging and installation of device drivers.
  • Restrict installation of device drivers by using Group Policy.

Module 44 : Explore physical hardware troubleshooting

  • Describe hardware-related problems.
  • Describe the considerations for using USB devices.
  • Describe considerations for using wireless devices.
  • Explain how you can use built-in diagnostic tools to gather hardware information.
  • Determine how to best approach hardware problems.
  • Apply the guidelines for troubleshooting hardware-related problems.

Module 45 : Troubleshoot physical failures on Windows clients

  • Apply device-replacement considerations.
  • Identify the most vulnerable hardware devices.
  • Apply the guidelines for replacing hardware.
  • Diagnose memory problems.
  • Diagnose and troubleshoot disk problems.


    • Basic understanding of computer networks and hardware concepts.
    • Basic understanding of OS and Application concepts.
    • Experience with using the Windows OS.

      Who Should Attend


      Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 and later core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.