Employee Development and Training – All personnel
are full-time employees and are rigorously interviewed prior to
starting their System Source career paths. System Source invests
10 hours a month in training for each engineer.
Flexibility – Services may be purchased individually
or combined to outsource complete IS functions. Custom service level
agreements are available.
Reporting – Call status and history may be tracked
on our extranet and includes "time to fix" management
reporting.
Easy Dispatch – Full time dispatchers provide
immediate access to all System Source technical resources.
Lower Administrative Costs - Support and Service
retainers, maintenance contracts, and summary billing statements
provide streamlined billing.
Single Point of Contact – We offer a single point
of contact and accountability for local and national service, support
and installations. A single point of contact coordinates internet,
training, procurement, rental, service, support and consulting.
Experience – System Source has provided system
integration services for 26 years. Our technicians average 7 years
of industry experience.
Top Manufacturer Certifications – Our 60 technicians
and engineers hold the following certifications:
- Altiris Certified Professional, Engineer and Consultants
- Cisco Certified Network Professional
- Cisco Certified Design and Network Associates
- Cisco Security/VPN Specialization
- Citrix Certified Enterprise Administrator
- CompTia A+, Network+, Server+, Security+, Project+, INET+,
Linux+
- HP Master Accredited System Engineer
- HP Storageworks
- MCSE+Internet
- Microsoft Certified Desktop Support Technician
- Microsoft Certified Systems Administrator
- Microsoft Certified Systems Engineer
- Novell Certified Directory Expert
- Novell Master Certified Engineer
- Microsoft Certified Trainer
- Red Hat Certified Engineer
- Raritan Command Center Certified
- Security Certified Network Professional
