Course Overview
TOPParticipants in this four day course will learn to inspect all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with virtual teams. You will learn to determine project scope through effective requirements identification, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. We will discuss how to overcome the most common pitfalls of IT project success. We will thoroughly cover the following aspects of project management: project foundation, project quality, project initiation, project scope and definition, time management and scheduling, resource planning, cost management and control, communications management, risk management, vendor management, change management, and phase and project closure.
Scheduled Classes
TOPWhat You'll Learn
TOPOutline
TOP
Viewing outline for:
1.0 — Introduction
- Introductions and overview of course material
2.0 — IT Project Foundations
- IT project success and failure
- Practical project methodologies
- Software development methodologies and processes
- Definition of a project
- Project management as a service industry
- Formal vs. informal management
- Complexity and uncertainty in projects
- Influences of organizational structure on project management
- Project management institute (PMI®)
- Project management life cycle
- Project management as a subset of overall management skills
- Iterative nature of the project management life cycle
3.0 — Quality in IT Projects
- Quality management
- IT project testing
Group exercise on project organizational structures
4.0 — Project Initiation
- Activities of project initiation
- Project charter
- Stakeholder register
Group exercise on project charter, stakeholder register
5.0 — Project Scope Definition
- Scope
- Defining and gathering requirements
- Tracing
- Work breakdown structure
Group exercise on creating scope, requirement, and WBS
6.0 — Time Management and Scheduling
- Time decomposition
- Network dagramming
Group exercise on creating a schedule
7.0 — Resource Planning
- Identification of required project resources
- Roles and responsibilities chart
- Staffing management plan
- Resource constraints
- Responsibility assignment matrix
Group exercise on resource planning
8.0 — Cost Management and Control
- Cost planning and analysis
- Cost estimating techniques
- Levels of accuracy in estimates
- Cost estimates at planning milestones
- Contingency and management reserves
Group exercise on cost
9.0 — Communications Management
- Management of stakeholder expectations
- Considerations for effective communication
- Lines of communication
- Forms of communication
- Communication management plan
- Project status report
Group exercise on communications
10.0 — Risk Management
- Essentials of project risk management
- Risk sources for the IT project
- Stakeholder risk tolerance
- Risk identification techniques
- Risk ranking
- Risk triggers
- Risk response strategies
Group exercise using risk management
11.0 — Vendor Management
- Procurement and sourcing management
- Overview of vendor management
- Vendor management success
- Measures of vendor management success
Group exercise on vendor management
12.0 — Change Management
- Project changes
- Integrated change control
- Change control process
Group exercise on change management
13.0 — Phase and Project Closure
- Phase and project closing
- Lessons learned
- Phase and project reports
Group exercise on close out
Prerequisites
TOPA basic knowledge of project management
Who Should Attend
TOPThose who wish to learn more about overcoming the most common IT project pitfalls.
