Course Overview
TOPThe DevOps Leader course is a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking, and transformational leadership. Leaders up, down and across the IT organization must align and collaborate to break down silos and evolve the organization.
The course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.
The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives, such as the Spotify Squad Model, and has been designed to teach the key differences and emerging practices for cultural transformation through leadership in a fast-paced DevOps and Agile environment.
Scheduled Classes
TOPWhat You'll Learn
TOPLeadership is not just for the executives in the corner office, one of the most powerful things we can do in this lifetime is to grow our personal leadership skills. As John Maxwell says, leadership is influence. Influence is the power to change, or the power to affect someone or something.
A DevOps Leader is a tactical or strategic individual who helps design, influence, implement or motivate the cultural transformation proven to be a critical success factor in DevOps adoption. This individual understands the human dynamics of cultural change and is equipped with practices, methods and tools to engage people across the DevOps spectrum.
What makes this course unique is that it is specifically about leading DevOps transformation including new and innovative ways to organize and manage IT workflows and value streams.
This sixteen (16) hour course culminates with an independent exam. Successfully passing (65%) the 90 minute exam, consisting of 40 multiple-choice questions, leads to the DevOps Leader (DOL)® Certificate.
Class also includes experiential exercises, GAME ON! An Interactive Learning Experience® and access to ITSM Academy's Learner Portal.
Outline
TOPThe learning objectives for DevOps Leader (DOL) include a practical understanding of:
- The Golden Circle
- Understanding organizational culture and organizational change
- Conway’s Law and its influence on DevOps and systems thinking
- Strategies for leading cultural transformations
- Managing cultural change
- Culture and its impact on performance
- Evolving silos into flat, team based organizations
- Managing conflict
- Creating feedback loops
- Creating learning environments
- Avoiding change fatigue
- Managing conflict
- Communication and collaboration strategies
- Meaningful metrics
- Resourcing for DevOps
- Popular DevOps Tools and Practices
- Demonstrating DevOps Return on Investment (ROI)
- Critical success factors
- Getting started
Objectives include such topics as:
- DevOps and Time
- Key Differences between DevOps IT and Traditional IT
- Becoming a DevOps Organization
- Value Stream Mapping
- Squad Organizational Model
- Building a Business Case
- Bringing it all together
- Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
- Digital Learner Manual (excellent post-class reference)
- Learner Personal Action Plan
- Sample documents, templates tools and techniques
- Study aids and sample exams
- Access to additional sources of information and communities - including the State of DevOps Report
- Sixteen (16) hours of instructor led training and exercise facilitation
- Participation in our GAME ON! An Interactive Learning Experience®
- Participation in unique assignments designed to apply concepts
- In-class exam preparation
- Exam voucher
Let's Go Green: Materials for this course are provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Terms of Use as indicated on the material.
Prerequisites
TOP- DevOps Foundation certificate. Purchase both together and receive 10% off DevOps Foundation! Code at checkout = DOCFND10
- Complete pre-class reading assignment
Who Should Attend
TOP- Anyone interested or involved in cultural transformations and organizational change
- IT team leaders
- Managers
- Directors and business stakeholders
- Practitioners and change agents
- Tool providers and systems integrators
- DevOps consultants
